Frequently asked questions

Answers stack one per row on phones so they are easy to tap. On larger screens you can show them two per row in Styles → Answers. Picture answers always show as tiles.

The quiz is 760px wide at most, so it stays easy to read. To make it wider, add this to Styles → Custom CSS: .pq-root { --pq-max-width: 100%; }

The small preview in the editor uses a few products from your store to show the layout. To see what a shopper would really get, click Preview at the top right, or use Results → Test. See Previewing your quiz.

Click Preview at the top right of the editor and choose the phone. You can take the whole quiz, see the real results, and jump to any result with Change path. See Previewing your quiz.

Yes, in the Shopify app or your phone's browser. The editor shows one panel at a time: use the switcher under the icons to move between the list of pages, the preview and the settings. Tapping a page or answer in the list opens its settings.

Yes. Click Introduction in the left list to edit its heading, subheading, image and button, reorder or hide them, and style each one. Click the eye next to it to skip the introduction. See Questions and pages.

Yes, in Styles → Next button and Back and Skip buttons: colour, size, style and full width. A question can have its own in its Styles tab. See Styling your quiz.

In Dawn-based themes and Horizon, the theme's cart opens and updates by itself. In other themes, shoppers see a View cart link. Developers can listen for the product-quiz:cart-updated event to refresh a custom cart. See Add to cart and your theme.

You can change every button and screen text in Settings → Storefront texts. Automatic translation into several languages isn't available yet. As a workaround, duplicate the quiz for each language and link each version from that language's pages.

Each answer has rules, like "recommend products tagged oily skin". Products are scored on the shopper's answers and the best matches are shown. You can also set up your own results for certain answers. See How results work.

Yes. In Results → Editor, click a result and then Give this result its own page. It starts as a copy of the shared page, and you can change its sections, products and text for those shoppers only. See Designing the results page.

Products, a heading, text, hero banners, images, image with text or with a product, featured collections, a newsletter sign-up, blog articles, FAQs, your own HTML, and up to 2 blocks side by side (text, image, video, product, collection or newsletter). See Designing the results page.

Yes. In a Products section, set Variants selection to Dropdown, Boxes, or Quick add over the image. You can also show each variant as its own card. See Product cards.

Yes. In a Products section, set More product images to Thumbnails or Slideshow. See Product cards.

Yes. Add a Custom content section with a Video block: a YouTube or Vimeo link, or a video file. Add a thumbnail image to show a play button until shoppers press it.

Yes. Add a Newsletter section (or a newsletter block) and tick Add a consent checkbox (GDPR). Shoppers must tick it before they can sign up.

In your Shopify admin under Content → Files, so they load fast and stay with your store. See Images and uploads.

Yes. Open the question's Styles tab and add a Page picture: on the right or left half of the page, or behind the question. See Questions and pages.

They're free-to-use photos from Unsplash. When you use a template, they're copied into your store's Content → Files, so they stay with your store. Swap them for your own anytime.

Yes. In Styles → Fonts, pick your theme's font or one of 14 Google Fonts for headings, and for text and buttons.

Yes. The quiz sections are the app's own, not your theme's, so nothing breaks when you switch. With Match my theme on, the quiz picks up the new theme's fonts and button colours by itself.

Add a page with Add page → Email capture. You can also ask for marketing consent. See Collecting emails.

Yes. Add a Form page with a Phone number field. It is checked, saved with the submission and sent to your email app. Sending to SMS tools is not available yet.

Turn on Settings → Results email in the quiz editor, or build your own email in Klaviyo, ActiveCampaign, Mailchimp, Omnisend or Brevo. See Sending quiz results by email.

Yes, with Shopify Flow: create a workflow with the Quiz completed trigger and a Send internal email action. You can also see every submission in Analytics → Submissions.

Quiz sales only include orders whose cart went through the quiz, and days follow your store's time zone. See How sales are counted.

Use logic jumps on a question or on each answer. See Logic jumps.

Yes. Under the question text, use Insert an earlier answer, for example to greet shoppers by name. Add a fallback like {{first_name|there}} for shoppers who skip it. See Questions and pages.

Not in the editor yet. Results show the best-matching products, or a routine with one product per step.

Create the code in Shopify, then enter it in Settings → Discount. It can be applied at checkout automatically. See Adding a discount code.

Not yet. Products are added as one-time purchases. Subscription app support is on our list.

Select an answer and turn on Redirect URL. See Sending shoppers to a page.

On an answer, add a Never show products with rule, for example a tag. Out-of-stock products are hidden automatically. Draft products, and products not published to your Online Store, are never shown.

Custom CSS, yes: Styles → Custom CSS. JavaScript isn't supported, for security and speed. Developers can listen to the quiz's events instead. See Styling your quiz.

Yes. Add a Form page: up to 8 fields on one page, like name, email, phone, birthday and a dropdown.

Link any button to the quiz page, or to #quiz to open the popup. See Page builders and headless stores.

Go to Plans and choose a plan. You approve the change on a Shopify page. See Pricing and plans.

Yes, any time, on the Plans page. No need to contact us.

Nothing breaks. Your quizzes keep working and we never charge extra.

Uninstall it in Shopify under Settings → Apps. There's no leftover code to remove. See Uninstalling the app.